Privacy

Privacy statement

Borders and Blooms is committed to protecting and respecting your privacy. This statement explains how we collect, use and protect the personal information you provide when enquiring about or using our gardening services.

Information we collect

When you contact us, arrange an appointment or engage our services, we may collect your name, address, email address and telephone number, together with the information you provide about your garden and service requirements.

How we use your information

We use your information to arrange, manage and carry out gardening services, respond to enquiries and feedback, and improve our services. We do not sell, distribute or lease your personal information to third parties without your permission, unless required by law.

Protecting your information

We use appropriate physical, electronic and management procedures to safeguard the information we collect against unauthorised access, alteration, disclosure or destruction.

Your rights

Under applicable data protection law, you have rights to access your personal information, correct inaccurate or incomplete information, request deletion where we no longer need to retain it, object to or restrict processing, and request data portability. These rights apply subject to the relevant legal conditions.

To exercise your rights, or ask about how your information is handled, email contactus@bordersandblooms.co.uk.

Using this website’s enquiry form

The enquiry form prepares an email in your own email application. It does not submit or store the enquiry on this website. You choose whether to send the prepared email to Borders and Blooms.

Updates to this statement

We may update this statement to reflect legal, technical or business changes. We will take appropriate steps to inform you of significant changes.